Your cart is currently empty!
FAQs
Choose your activity below to jump to the right FAQs — Aqua Park, Paddleboarding, Open Water Swimming, and Site Rules.
💡 Looking for a quick answer?
Pick an activity below to jump to the right section. Ready to book? Book online here.
How this FAQ page works
Choose the activity you’re doing, then open the questions in that section. If something applies to everyone (like waivers, refunds, water quality and site rules), you’ll see it repeated where relevant.
SEE AVAILABILITY & BOOK ONLINEChoose your FAQ section
Jump straight to the right FAQs for your visit.
Aqua Park
Swim ability, wetsuits, passes, groups and what to bring
- Swim ability: must swim 25m unaided (with buoyancy aid)
- Grip socks: optional but advisable (equipment is slippery) can be purchased from reception
- Wetsuits: optional & available to hire from reception
View Aqua Park FAQs
Most popular section.
Paddleboarding
Hire, launch your own, buoyancy aids, wetsuits, waivers & facilities
- Launch your own & SUP Hire from us available
- Waiver: each participant must complete one prior to arrival
- Wetsuits: Optional & available to hire from reception
- Buoyancy aids: Mandatory — included with SUP hire, available to rent for launch your own
View Paddleboarding FAQs
Everything you need to know.
Open Water Swimming
Passes, water quality, arrivals, facilities & site rules
- Passes: single or 10-pass (valid for 3 months)
- Arrivals: arrive 15 mins before
- Water quality: regularly tested (Excellent)
View Swimming FAQs
Covers passes + policies.
Site Rules
Alcohol, farm safety, spectators, parking/property & dogs
- Spectators: welcome (free of charge) — please stick to designated areas
- No alcohol: before sessions or anywhere on site
- Dogs: welcome on leads (not in lake)
View Site Rules
Worth a quick read.
Aqua Park FAQs
Swim Ability
- All participants must be able to swim 25 metres unaided while wearing a buoyancy aid for safety reasons.
- If you’re unsure about swim ability, please contact us before booking.
Arriving for Your Session
- Please arrive at least 30 minutes before your session to allow time for check-in, changing, and the safety briefing.
- Please note: Lakeside Adventures is based on a working farm — access is restricted to designated visitor areas only.
Do I need to complete a waiver?
- Yes — each participant must complete a waiver before arriving.
- Signal can be limited on site, so we strongly recommend completing it in advance.
What should I bring?
- Swimwear
- Towel or dry robe
- Aqua Grip Socks (optional but advisable as the equipment is slippery) — available to buy from reception.
- Wetsuit (optional but advisable on cooler days) — available to hire from reception.
- A combination padlock for lockers.
Aqua Park Season Pass
- Unlimited access: valid for one visit per open day during the Aqua Park season.
- Sessions must be pre-booked, subject to availability, and passes are non-transferable.
- Terms and conditions apply.
Group Bookings & Parties
- Minimum group size is 8 participants for group benefits (including free wetsuit hire where applicable).
- Discounts: 5% off (10+) and 10% off (15+), applied automatically at checkout (where offered).
- Pre-order meal deals by contacting reception: Enquiries@LakesideAdventures.co.uk.
- Private hire options may be available — contact us for details.
Facilities (Changing, Toilets, Café & Parking)
- Toilets and designated changing areas are available.
- On-site café serving drinks, food, snacks, cakes and ice creams.
- Free parking is available — please follow the parking signs.
- Property is left at your own risk & Lakeside Adventures accept no liability for any damages whilst on the premises.
Lockers
- Free small lockers are available.
- Bring your own combination padlock or they are available to buy from reception.
Refunds & Changes
- More than 14 days before: change/cancel for a full refund via “Manage Booking” in your confirmation email.
- 7–14 days before: change date/attendees (no extra cost), but no refunds.
- Within 7 days: no changes or refunds.
- Help with changes: Enquiries@LakesideAdventures.co.uk (include lead name + booking reference).
Bad Weather
- Rain: sessions will go ahead.
- Lightning: if there’s lightning, sessions will pause until it’s safe to continue.
- High winds: if it’s too windy to run safely, we’ll contact you beforehand to rearrange.
Water Quality
- We regularly test our water throughout the season.
- Water quality is consistently graded as Excellent.
Dogs & Assistance Dogs
- Well behaved dogs are welcome on leads (not in the lake).
- Please ensure you clean up after your dog and use the bins provided.
Site rules that apply (quick list)
- No alcohol before sessions or anywhere on the premises.
- Spectators: welcome (free of charge) — please stick to designated areas.
- Please stay within designated visitor areas (working farm).
- Free parking — please follow the parking signs; property is left at your own risk.
Paddleboarding FAQs
Launch your own vs SUP hire
- You can launch your own paddleboard, or hire a SUP from us.
- Choose the option that fits your plan when booking.
Arriving for Your Session
- Please arrive only 15 minutes before your session.
- Please note: Lakeside Adventures is based on a working farm — please stay within designated visitor areas.
Do I need to complete a waiver?
- Yes — each participant must complete a waiver prior to arrival.
- Signal can be limited on site, so we strongly recommend completing it in advance.
Buoyancy aids & wetsuits
- Buoyancy aids are mandatory.
- Included with SUP hire and available to rent for launch your own.
- Wetsuits are optional and available to hire from reception.
Facilities (Changing, Toilets, Café & Parking)
- Toilets and designated changing areas are available.
- On-site café serving drinks, food, snacks, cakes and ice creams.
- Free parking is available — please follow the parking signs.
- Property is left at your own risk & Lakeside Adventures accept no liability for any damages whilst on the premises.
Refunds & Changes
- More than 14 days before: change/cancel for a full refund via “Manage Booking”.
- 7–14 days before: changes allowed, no refunds.
- Within 7 days: no changes or refunds.
- Need help: Enquiries@LakesideAdventures.co.uk.
Water Quality
- We regularly test our water throughout the season.
- Water quality is consistently graded as Excellent.
Dogs & Assistance Dogs
- Well behaved dogs are welcome on leads (not in the lake).
- Please ensure you clean up after your dog and use the bins provided.
Site rules that apply (quick list)
- No alcohol before sessions or anywhere on the premises.
- Spectators: welcome (free of charge) — please stick to designated areas.
- Please stay within designated visitor areas (working farm).
- Free parking — please follow the parking signs; property is left at your own risk.
Open Water Swimming FAQs
Open Water Swimming Passes
- Tickets are available individually or as a block of 10.
- Passes are valid for 3 months.
- Passes are non-transferable and subject to availability.
- Terms and conditions apply.
Arriving for Your Session
- Please arrive only 15 minutes before your session.
Do I need to complete a waiver?
- Yes — each participant must complete a waiver prior to arrival.
- Signal can be limited on site, so we strongly recommend completing it in advance.
Facilities (Changing, Toilets, Café & Parking)
- Toilets and designated changing areas are available.
- On-site café serving drinks, food, snacks, cakes and ice creams.
- Free parking is available — please follow the parking signs.
- Property is left at your own risk & Lakeside Adventures accept no liability for any damages whilst on the premises.
Refunds & Changes
- More than 14 days before: change/cancel for a full refund via “Manage Booking”.
- 7–14 days before: changes allowed, no refunds.
- Within 7 days: no changes or refunds.
- Need help: Enquiries@LakesideAdventures.co.uk.
Water Quality
- We regularly test our water throughout the season.
- Water quality is consistently graded as Excellent.
Dogs & Assistance Dogs
- Well behaved dogs are welcome on leads (not in the lake).
- Please ensure you clean up after your dog and use the bins provided.
Site rules that apply (quick list)
- No alcohol before sessions or anywhere on the premises.
- Spectators: welcome (free of charge) — please stick to designated areas.
- Please stay within designated visitor areas (working farm).
- Free parking — please follow the parking signs; property is left at your own risk.
Site Rules (applies to everyone)
Spectators
- Spectators are welcome free of charge.
- Please stick to the designated areas and follow staff guidance at all times.
No Alcohol
- No alcohol to be consumed before sessions or anywhere on the premises.
- If alcohol is suspected before a session, participation may be refused and no refund will be issued.
Working Farm Safety
- Lakeside Adventures is based on a working farm.
- Please stay within designated visitor areas at all times.
Parking & Property
- Free parking is available — please follow parking signs.
- Property is left at your own risk & Lakeside Adventures accept no liability for any damages whilst on the premises.
Dogs
- Well behaved dogs are welcome on leads (not in the lake).
- Please ensure you clean up after your dog.
